We offer free ground shipping on all orders over $150 in the continental US. If you need rushed delivery service, please email us at hello@broderiestudio.com

We currently do not offer returns. Please email us if you are not satisfied with your purchase and we will do whatever we can to make it right.

We do not offer international shipping at this time. Please email us if you would like something shipped outside of the USA and we will do our best to accommodate your request.

Please reach out to hello@broderiestudio.com within 48 hours of receiving your delivery notification email to confirm your shipping address. We’re happy to take the next steps from there!

We work very hard to find the most luxurious, special textiles for all of our products. Our partnerships with liquidators in the US, and mills abroad have allowed us to know with 100% certainty that our fabrics were made for and used by the brands we list for their collection or for samples.

Yes – all of our throw and accent pillows ship with Responsible Down Standard (RDS) down insert, so they’re ready to style.

Never machine wash your throws or pillow covers - the spinning motion of a washing machine may destroy the delicate fibers.

Dry clean or gently hand wash in cold water. Line dry only. Absorb any liquid spills with paper towels or a clean cloth. For removing stains or occasional cleaning, dry cleaning is the best option.

Spot clean with a small amount of cold water. Do not use harsh solvents or bleach. If needed, professional cleaning is recommended.

Our direct-to-consumer model allows us to provide the best possible prices while ensuring fair compensation for our skilled artisans and covering our operating costs. Enjoy luxury without the markup.

Yes! Please email us at hello@broderiestudio.com to apply.

Washing Instructions

• Quantity: Wash two pillows at a time to maintain balance in the washer.

• Water Temperature: Use hot, warm, or cold water—your choice. Keep in mind that warm or hot water may cause slight fabric shrinkage.

• Spin Speed: Select the highest spin speed to remove as much moisture as possible.

• Rinse Cycle: Add an extra rinse cycle to ensure all soap is thoroughly removed.

• Detergent: Use a gentle, additive-free detergent.

Optional:

• Whitening: Opt for non-chlorine bleach if needed.

• Fabric Softener: Avoid using fabric softener, as it can coat the down and feathers, reducing fluffiness.

Drying Instructions

• Temperature: Choose hot, warm, or low—keeping in mind that warmer settings may cause fabric shrinkage.

• Drying Time: Be patient; it may take multiple cycles to ensure your pillow is completely dry.

• Clumping or Odor: If your pillow smells musty or feels lumpy, it’s still damp inside and needs more drying time to prevent mold.

• Drying Test: Fluff the pillow by hand between cycles—it may feel dry on the outside but still be damp inside. Always err on the side of extra drying time.

Optional:

• Dryer Balls or Clean Tennis Balls: Add one to three balls to help speed up drying time. They may sound loud but won’t damage the dryer.

• Dryer Sheets: Use a dryer sheet if you’d like to add a fresh scent.

Fluffing Your Pillow

To restore the fluff after washing and drying:

• Use a low-heat setting.

• Add three tennis or dryer balls.

• Include a damp washcloth.

• Add a fabric softener sheet for extra freshness.

• Run the cycle for 15-20 minutes.

How Often Should You Wash Your Feather Pillows?

This depends on where the pillow is, how often it’s used, etc. I recommended washing your pillow insert every six to nine months.

Why? Over time, pillows accumulate skin cells, dirt, and dander. They also absorb sweat, oils, and saliva, which weigh them down and reduce their fluffiness. While pillowcases and protective covers help minimize buildup, your pillow will still need a thorough wash periodically to stay fresh and hygienic.